CCL Home Page
Up Directory CCL 18.01.25 Application Scientist and Support Specialist, Cresset, Cambridge, UK
From: jobs at ccl.net (do not send your application there!!!)
To: jobs at ccl.net
Date: Thu Jan 25 10:15:56 2018
Subject: 18.01.25 Application Scientist and Support Specialist, Cresset, Cambridge, UK

Application Scientist and Support Specialist, Cresset, Cambridge, UK

Responsible for the co-ordination and smooth running of software support, software evaluations and training.

Responsibilities:

  • Support Cresset customers in the use and application of our products to solve current problems in drug discovery, agrochemical discovery and related fields
  • Work through multiple channels email, phone, video meetings, chat and in-person visits to provide the first line of support for all Cresset software customers
  • Prepare case studies and examples that demonstrate how our applications can be applied to relevant problems in new molecule discovery
  • Work with Cressets dedicated sales team to demonstrate our applications to prospective customers and support all global software evaluations
  • Work with Cresset product managers to prepare and deliver training to our extensive range of clients
  • Ensure that all support statistics are captured in the company Customer Relationship Management (CRM) system and reported to senior management monthly
  • Gather and feedback on competitive intelligence gained from third parties
  • Provide feedback to development on new features and functionality required in the Cresset software applications
  • Represent Cresset and attend conferences, seminars and exhibitions
  • When required, test and use new Cresset products and new releases of existing applications

Essential:

  • Qualified to PhD level in a scientific discipline chemistry preferred
  • Experienced computational or medicinal chemist
  • 2-3 years commercial experience is preferable

Desired: Language skills

Location: Office based near Cambridge, UK

Apply: http://www.cresset-group.com/about-us/careers/#appscisupp

NO AGENCIES



NOTE THAT E-MAIL ADDRESSES HAVE BEEN MODIFIED!!!
All @ signs were changed to -,- to fight spam. Before you send e-mail, you need to change -,- to @
For example: change joe-,-big123comp.com to joe@big123comp.com
Please let your prospective employer know that you learned about the job from the Computational Chemistry List Job Listing at http://www.ccl.net/jobs.
Modified: Thu Jan 25 15:15:57 2018 GMT
Page accessed 862 times since Thu Jan 25 15:18:25 2018 GMT